Privacy Policy
Portal Platform LLC, the entity that operates the Dygest.ai website, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personally identifiable information ("Personal Information") when you use our website (www.dygest.ai) and our services. Please review this policy carefully to understand our practices regarding your information and how we will treat it. Your use of Dygest is at all times governed by the Terms of Use, which incorporates this Privacy Policy by reference.
1. Information We Collect
User-Provided Information
When you register for and use Dygest, you provide us with your email address and login data through your Google account. For payments, we partner with Stripe and leverage their secure infrastructure to process transactions without storing your payment details on our systems.
Automatically Collected Information
We collect essential information needed to provide and improve our services. This includes your IP address, device information, and usage data. We use cookies and similar technologies for analytics and advertising purposes to enhance your experience and tailor our marketing efforts.
Email Content Collection
With your permission, we access the content of emails from selected senders to create summaries. This content is stored in our database and is used solely for the purpose of providing you with our service. We ensure that your email data is handled securely and in accordance with all applicable regulations.
2. How We Use Your Information
Service Delivery
We use your information to manage your account, process payments, and provide customer support. Our main purpose is to create and deliver email digests that help you manage your inbox more efficiently.
Improvement and Development
Your data helps us understand how our services are being used and enables us to improve your experience through analytics and A/B testing.We use data, including data obtained through Google user accounts, exclusively to provide and enhance the services we offer. Specifically, any use of Google user data for developing, improving, or training our AI and ML models is confined strictly to operational and service-specific purposes and not for creating generalized or non-personalized models.
Communication
We may send you service updates, promotional offers, and newsletters. You have the flexibility to opt out of non-essential communications at any time, ensuring you only receive information that is relevant to your interests.
Compliance
We strive to comply with all applicable laws and regulations regarding data protection and privacy. This commitment guides our practices for data processing and retention, ensuring your information is handled responsibly.
3. Information Sharing and Disclosure
Third-Party Service Providers
We use third-party services such as Google Analytics 4 (GA4) and Meta's advertising suite to help us understand how our services are used and to deliver targeted advertisements. We do not share personal information such as email content or personal identifiers with these providers; instead, we use aggregated data that does not personally identify you.
Legal Requirements
We may disclose your information if required to do so by law, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Business Transfers
In the event that we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you via email and/or a prominent notice on our service of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Google Workspace APIs
We utilize Google Workspace APIs to access your email data for the purpose of creating summaries. It is important to clarify that we do not use these APIs to develop, improve, or train generalized or non-personalized artificial intelligence (AI) and machine learning (ML) models. Our use is strictly confined to the functionality needed to deliver our services to you, specifically tailored to your settings and preferences.
Data Transfer for AI Summaries
In delivering our service, we transfer selected email content, as appointed by you, to third-party AI tools to generate summaries. Please be assured that this transfer of data is solely for creating personalized summaries and is not used for developing generalized or non-personalized AI/ML models.
4. Data Security
Security Measures
We implement industry best practices to ensure the security of your data, including the use of secure server hosting, encryption, and access controls that are designed to protect your information from unauthorized access, alteration, or destruction.
Data Breach Protocol
In the unlikely event of a data breach, we will follow industry best practices to deal with the breach and will notify you if your personal information is involved. We will provide timely information regarding the nature of the breach and any actions you can take to protect your data.
5. User Rights
Access and Control
You have the right to access, update, or delete your personal information at any time. If you need to make any changes or deletions, please contact us at privacy@dygest.ai. We will respond to your request in accordance with industry best practices.
Privacy Preferences
While we currently do not offer the ability to export your data, we are exploring options to allow you to manage your privacy preferences in the future, particularly in relation to the use of your data for advertising or analytics.
Raising Concerns
If you have any concerns or complaints about how your data is being handled, you can raise them with us by contacting privacy@dygest.ai. We are committed to addressing your concerns and will follow a transparent process to resolve any issues.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on various factors, including the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. For example, we may retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the services. We also retain personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
Currently, all personal data collected by Dygest is processed and stored within our operational jurisdictions and is not transferred internationally. Should our practice change in the future, we will update this policy and take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We review and update our Privacy Policy periodically at our discretion. When we make changes to this policy, we will notify you by email to the email address specified in your account. We encourage you to periodically review this page for the latest information on our privacy practices.